(ENDURO 3.0 & WALKING 3.0 ONLY)
Frame: Heavy duty 7-gauge solid steel construction, hand formed & welded
Covers: Solid metal, 4-gauge thick aluminum, hand formed & welded one-piece
Handrails: Thick 11-gauge steel tubing, 2” OD Handrails & 6" crushed uprights, welded
one piece construction
Drive System: 106 Precision stainless steel sealed bearings & 14 precision machined,
solid aluminum guide rollers
Belt Type: Stainless steel reinforced, seamless belt
Tread Surface: Formed vulcanized rubber manufactured exclusively for TrueForm
by Smith and Wesson
Treads Lower: Glass reinforced nylon manufactured exclusively for TrueForm by Smith
Tread Surface Options 5/8” Artificial Turf or Rubberized Running Track
Paint: Textured black powder coat finish standard on all units
Custom Paint and Logos: Optional, free design service
Digital Display: Bright LED light, color options available
Website Info – V1
Date: December 18
Contact: Robin Desjardins
Height: Enduro & Performance: 61.6” / Low Rider: 47.5”
Width: Enduro & Performance: 35.5” / Low Rider: 31”
Length: Enduro, Performance, LowRider: 65”
Weight: 348 lbs.
Running Surface: 17” wide
Frame – 10 Years
Treads – 5 Years
LED Display – 2 Years
Labor – 1 year
Our return policy allows you to send back your purchase within 30 days of the date you received the package for an exchange or a refund of the purchase price, minus the shipping and handling and any return shipping fees.
Once your order is received and processed, in-stock items will be shipped within 2 – 5
Destination times vary depending on weather, distance and accessibility to your city.
Some cities, including lower-populated areas, may require additional time because
carrier may have to transfer to a local carrier. Most items will be received in 5-7 days,
although some may take up to 14 days*
Once your order has shipped, you will receive an email from our shipping department
confirming your purchase has shipped, and giving you freight carrier information,
tracking number and instructions.
Your shipment leaves our dock in perfect condition. Upon arrival, please inspect for
damage and incorrect quantity before signing. Any damage to contents should be noted
on the bill of lading for claim against carrier. Failure to properly inspect your shipment
before signing off, limits our liability as well as the freight carrier.
TrueForm Runner is shipped via freight company, which provides a curbside delivery.
Curbside means the freight company is only obligated to bring it to your curb Normally
your driveway. It is your responsibility to provide help in getting your order into your
For liability reasons, freight companies are prohibited from bringing deliveries inside. If
you live at a location that limits access to your property you will be responsible for
transfer from the closest access point. Rural locations may be limited. Inside delivery
and setup may be available to your area for an additional cost.
Limited Free Shipping:
Free shipping only applies to the 48 contiguous United States. For shipping costs to
other locations and including international, please contact us via phone or email for a
Any returns must be approved prior to shipping a product back. All products must be in
original packaging and in new condition, on a pallet. If returned product is not in original
packaging, new condition or on a pallet, a 20% restocking charge will be deducted from
the remaining balance to be credited.
All refunds will be less shipping, freight and handling costs incurred both directions.
Shipping of Parts and Accessories:
All of our accessories and parts are shipped via FedEx, a trusted carrier that will deliver
your order right to your door. FedEx shipping options and delivery costs will be chosen
Incorrect Shipping Information:
If a package is returned or additional fees are incurred due to an incorrect shipping
address or phone number, the customer will be responsible for all shipping costs
Refusal of Delivery:
If an order is refused, the customer is responsible for all shipping and handling costs
incurred, both directions.